Business activity

Company profile

Company overview

Providing Software Support And Maintenance To The Clients

FIDEL GENESIS AI & WEB3 SERVICES PRIVATE LIMITED is a registered company in maharashtra. Its recorded business activity is providing software support and maintenance to the clients.

Status: Active • Registered: 2024-05-09 • NIC: 62013

A concise sample of services and capabilities associated with the recorded NIC activity.

Providing Software Support And Maintenance To The Clients overview

Dedicated software support and maintenance for enterprise applications across Maharashtra NCR, ensuring minimal downtime and predictable SLAs.

Proactive patching, upgrade management, and security hardening tailored to manufacturing corridors and logistics systems.

Scalable support model that integrates with tech-enabled operations, offering both remote and on-site engineering for quick incident resolution.

Capabilities

Core execution capabilities and strengths.

24x7 application support and incident management aligned to defined SLAs, including priority routing for logistics and manufacturing-critical issues.

Preventive maintenance: scheduled patch deployment, version upgrades, performance tuning, and configuration management for bespoke business software.

Integration support for API lifecycle, middleware monitoring, and third-party vendor coordination to maintain end-to-end operability across corporate and supply-chain systems.

Compliance and security operations: vulnerability assessments, secure configuration baselines, and audit-ready documentation for regulated operations.

Providing Software Support And Maintenance To The Clients offerings

Signature offerings and packaged outcomes.

Software Support & Maintenance

End-to-end software support and maintenance services for enterprise applications deployed across manufacturing corridors, logistics platforms, and corporate systems in Maharashtra NCR. We provide incident resolution, patch management, version upgrades, and compatibility testing to ensure minimal downtime and regulatory compliance.

NIC 62013 | Section J | Division 62 | Class 6201

Application Performance Monitoring

Continuous monitoring and tuning of application performance using automated telemetry, log correlation, and root-cause analysis. Focused on mission-critical systems for logistics and tech-enabled operations to maintain SLAs and improve mean time to recovery (MTTR).

NIC 62013 | Target: logistics & operations

Security & Compliance Maintenance

Scheduled security maintenance including vulnerability scanning, security patching, dependency audits, and configuration hardening aligned to industry standards. We document changes and maintain audit trails required for corporate and manufacturing clients.

NIC 62013 | Compliance-focused

Services and capabilities

Services that support planning, delivery, and reporting.

Application Maintenance & Support

Routine and on-demand corrective, adaptive, and perfective maintenance for client software. Includes bug fixes, security patching, performance optimization, regression testing, and monthly health reports aligned to agreed SLAs.

NIC 62013 — Software maintenance

Incident Management & SLA Delivery

Structured incident lifecycle management with prioritized response times, root-cause analysis, and formal change control. Provides quarterly SLA reviews and continuous improvement plans to reduce mean time to resolution.

SLA-driven incident support

Integration & API Management

Ongoing support for APIs and integrations connecting ERPs, TMS/WMS, MES, and third-party services. Services include compatibility testing, version upgrades, schema validation, and secure token management.

Integration maintenance

Company registration details

Key rows and indicator scores.

Company metrics

  • Authorized capital: ₹ 1.0 L
  • Paid-up capital: ₹ 1.0 L
  • Metric: Value

Operational details

  • CIN: U62013MH2024PTC425042
  • Company status: Active
  • Registration date: 2024-05-09
  • Company class: Private
  • Company category: Company limited by shares
  • Company sub-category: Non-government company
  • Listing status: Unlisted
  • Registrar of Companies: ROC Mumbai
  • Registered state: maharashtra
  • NIC code: 62013
  • Recorded business activity: Providing Software Support And Maintenance To The Clients

Location map

203, GURUMAULI APT,,AIROLI, SECTOR 29C,Thane,Thane,Maharashtra,400708-India

203, GURUMAULI APT,,AIROLI, SECTOR 29C,Thane,Thane,Maharashtra,400708-India

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